Jlive believes entertainment should be enjoyable, not stressful. We want you to enjoy every game within safe boundaries and maintain a healthy lifestyle.
Every step we take is guided by one belief — gaming should be a part of your life, not consume it.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately, and any changes require a 24-hour waiting period — so you don't overspend in the heat of the moment.
Decide in advance how long you'll play each day. Once your session time is up, jlive will automatically prompt you to end the session. This helps protect time for your health and family.
Feel like you need a break? You can temporarily suspend your account for anywhere from 24 hours to 6 weeks. If you choose long-term exclusion, it will be applied permanently.
Once you've lost a set amount, the game will automatically stop. This feature protects your funds and keeps the "just one more" mindset at bay.
Jlive strictly prohibits anyone under 18 from using the platform. We protect younger generations through identity verification and advanced age-confirmation technology.
If you feel gaming is getting out of control, our trained advisors are always here for you. Get support in complete confidence — no judgment, no shame.
Online gaming and betting are a great source of entertainment for millions of people. But when it stops being fun and becomes an addiction, it can seriously harm individuals, families, and financial wellbeing. At jlive, we Responsible Gaming Committed to building a responsible culture.
Research across Bangladesh and around the world shows that a small portion of online gamers develop problematic gaming behaviour. This is preventable — all it takes is the right awareness, the right tools, and timely support. jlive provides all three.
Our platform has a policy: "Play for fun, not to survive." Our goal is simple — we want gaming to add a little fun and excitement to your life, not problems.
Check the signs below to see if you or someone close to you may be struggling with gaming addiction. If more than five apply, it's time to seek professional help.
If any of the questions above feel familiar, don't wait — reach out to our customer support team. Remember, asking for help isn't a sign of weakness; it takes real courage.
Using the responsible gaming tools on jlive is straightforward. Simply log in to your account and activate these safeguards in just a few minutes.
After logging in, click your profile icon in the top right corner and navigate to the "Responsible Gaming" section.
Deposit limits, loss limits, session time limits — set any one or all of them together.
Daily, weekly, or monthly — choose the timeframe that suits you and enter your limit amount.
Limits take effect as soon as they are set. To increase a limit, a 24-hour waiting period applies.
If you feel like you need a longer break, use jlive's self-exclusion feature. It's completely free and takes effect immediately.
During self-exclusion, we will not send you any promotional emails or notifications. Your break means our full respect.
Keep these simple but effective tips in mind for the best experience on jlive:
According to experts, gaming behaviour can be categorised across four levels. Find out where you stand:
Be honest with yourself. If your risk level feels "moderate" or "high", set your limits today and seek support if needed.
If you feel that you or someone you care about needs help, reach out to us today.
Sign up at jlive and start using our responsible gaming tools from day one. Every experience should be safe and enjoyable.